blakeblackshear.frigate/.github/ISSUE_TEMPLATE/support_request.yml

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2021-10-03 15:51:53 +02:00
name: Support Request
description: Support for Frigate setup or configuration
title: "[Support]: "
labels: ["support", "triage"]
assignees: []
body:
- type: textarea
id: description
attributes:
label: Describe the problem you are having
validations:
required: true
- type: input
id: version
attributes:
label: Version
description: Visible on the Debug page in the Web UI
validations:
required: true
- type: textarea
id: config
attributes:
label: Frigate config file
description: This will be automatically formatted into code, so no need for backticks.
render: yaml
validations:
required: true
- type: textarea
id: logs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
- type: textarea
id: ffprobe
attributes:
label: FFprobe output from your camera
description: Run `ffprobe <camera_url>` and provide output below
render: shell
validations:
required: true
- type: textarea
id: stats
attributes:
label: Frigate stats
description: Output from frigate's /api/stats endpoint
render: json
- type: dropdown
id: os
attributes:
label: Operating system
options:
- HassOS
- Debian
- Other Linux
- Proxmox
- UNRAID
- Windows
- Other
validations:
required: true
- type: dropdown
id: install-method
attributes:
label: Install method
options:
- HassOS Addon
- Docker Compose
- Docker CLI
validations:
required: true
- type: dropdown
id: coral
attributes:
label: Coral version
options:
- USB
- PCIe
- M.2
- Dev Board
- Other
- CPU (no coral)
validations:
required: true
- type: dropdown
id: network
attributes:
label: Network connection
options:
- Wired
- Wireless
- Mixed
validations:
required: true
- type: input
id: camera
attributes:
label: Camera make and model
description: Dahua, hikvision, amcrest, reolink, etc and model number
validations:
required: true
- type: textarea
id: other
attributes:
label: Any other information that may be helpful