Update discussion templates (#13291)

* Revamp support discussion templates

* move text to description

* remove duplicate logs box

* ffprobe on camera support

* longer description on config support
This commit is contained in:
Josh Hawkins 2024-08-23 07:44:31 -05:00 committed by Nicolas Mowen
parent 13bb9dd715
commit 19c253b429
7 changed files with 222 additions and 27 deletions

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@ -1,6 +1,16 @@
title: "[Camera Support]: "
labels: ["support", "triage"]
body:
- type: markdown
attributes:
value: |
Use this form for support or questions for an issue with your cameras.
Before submitting your support request, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: textarea
id: description
attributes:
@ -11,9 +21,15 @@ body:
id: version
attributes:
label: Version
description: Visible on the System page in the Web UI
description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
validations:
required: true
- type: input
attributes:
label: What browser(s) are you using?
placeholder: Google Chrome 88.0.4324.150
description: >
Provide the full name and don't forget to add the version!
- type: textarea
id: config
attributes:
@ -23,10 +39,18 @@ body:
validations:
required: true
- type: textarea
id: logs
id: frigatelogs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
label: Relevant Frigate log output
description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
- type: textarea
id: go2rtclogs
attributes:
label: Relevant go2rtc log output
description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
@ -34,7 +58,7 @@ body:
id: ffprobe
attributes:
label: FFprobe output from your camera
description: Run `ffprobe <camera_url>` and provide output below
description: Run `ffprobe <camera_url>` from within the Frigate container if possible, and provide output below
render: shell
validations:
required: true
@ -78,7 +102,7 @@ body:
- TensorRT
- RKNN
- Other
- CPU (no coral)
- CPU (no Coral)
validations:
required: true
- type: dropdown
@ -98,6 +122,11 @@ body:
description: Dahua, hikvision, amcrest, reolink, etc and model number
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots of the Frigate UI's System metrics pages and any other screenshots pertinent to your issue.
description: Drag and drop for images is possible in this field.
- type: textarea
id: other
attributes:

View File

@ -1,6 +1,16 @@
title: "[Config Support]: "
labels: ["support", "triage"]
body:
- type: markdown
attributes:
value: |
Use this form for support or questions related to Frigate's configuration and config file.
Before submitting your support request, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: textarea
id: description
attributes:
@ -11,7 +21,7 @@ body:
id: version
attributes:
label: Version
description: Visible on the System page in the Web UI
description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
validations:
required: true
- type: textarea
@ -26,7 +36,7 @@ body:
id: logs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
description: Please copy and paste any relevant log output, including any go2rtc and Frigate logs. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
@ -73,6 +83,10 @@ body:
- CPU (no coral)
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots of the Frigate UI's System metrics pages and any other screenshots pertinent to your issue. Drag and drop or simple cut/paste is possible in this field.
- type: textarea
id: other
attributes:

View File

@ -1,6 +1,16 @@
title: "[Detector Support]: "
labels: ["support", "triage"]
body:
- type: markdown
attributes:
value: |
Use this form for support or questions related to Frigate's object detectors.
Before submitting your support request, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: textarea
id: description
attributes:
@ -11,9 +21,15 @@ body:
id: version
attributes:
label: Version
description: Visible on the System page in the Web UI
description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
validations:
required: true
- type: input
attributes:
label: What browser(s) are you using?
placeholder: Google Chrome 88.0.4324.150
description: >
Provide the full name and don't forget to add the version!
- type: textarea
id: config
attributes:
@ -31,10 +47,18 @@ body:
validations:
required: true
- type: textarea
id: logs
id: frigatelogs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
label: Relevant Frigate log output
description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
- type: textarea
id: go2rtclogs
attributes:
label: Relevant go2rtc log output
description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
@ -75,6 +99,11 @@ body:
- CPU (no coral)
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots of the Frigate UI's System metrics pages and any other screenshots pertinent to your issue.
description: Drag and drop for images is possible in this field.
- type: textarea
id: other
attributes:

View File

@ -1,6 +1,16 @@
title: "[Support]: "
labels: ["support", "triage"]
body:
- type: markdown
attributes:
value: |
Use this form for support for issues that don't fall into any specific category.
Before submitting your support request, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: textarea
id: description
attributes:
@ -11,9 +21,15 @@ body:
id: version
attributes:
label: Version
description: Visible on the System page in the Web UI
description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
validations:
required: true
- type: input
attributes:
label: What browser(s) are you using?
placeholder: Google Chrome 88.0.4324.150
description: >
Provide the full name and don't forget to add the version!
- type: textarea
id: config
attributes:
@ -23,10 +39,18 @@ body:
validations:
required: true
- type: textarea
id: logs
id: frigatelogs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
label: Relevant Frigate log output
description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
- type: textarea
id: go2rtclogs
attributes:
label: Relevant go2rtc log output
description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
@ -34,7 +58,7 @@ body:
id: ffprobe
attributes:
label: FFprobe output from your camera
description: Run `ffprobe <camera_url>` and provide output below
description: Run `ffprobe <camera_url>` from within the Frigate container if possible, and provide output below
render: shell
validations:
required: true
@ -98,6 +122,11 @@ body:
description: Dahua, hikvision, amcrest, reolink, etc and model number
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots of the Frigate UI's System metrics pages and any other screenshots pertinent to your issue.
description: Drag and drop for images is possible in this field.
- type: textarea
id: other
attributes:

View File

@ -1,6 +1,16 @@
title: "[HW Accel Support]: "
labels: ["support", "triage"]
body:
- type: markdown
attributes:
value: |
Use this form to submit a support request for hardware acceleration issues.
Before submitting your support request, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: textarea
id: description
attributes:
@ -11,9 +21,15 @@ body:
id: version
attributes:
label: Version
description: Visible on the System page in the Web UI
description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
validations:
required: true
- type: input
attributes:
label: In which browser(s) are you experiencing the issue with?
placeholder: Google Chrome 88.0.4324.150
description: >
Provide the full name and don't forget to add the version!
- type: textarea
id: config
attributes:
@ -31,10 +47,18 @@ body:
validations:
required: true
- type: textarea
id: logs
id: frigatelogs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
label: Relevant Frigate log output
description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
- type: textarea
id: go2rtclogs
attributes:
label: Relevant go2rtc log output
description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
@ -42,7 +66,7 @@ body:
id: ffprobe
attributes:
label: FFprobe output from your camera
description: Run `ffprobe <camera_url>` and provide output below
description: Run `ffprobe <camera_url>` from within the Frigate container if possible, and provide output below
render: shell
validations:
required: true
@ -87,6 +111,11 @@ body:
description: Dahua, hikvision, amcrest, reolink, etc and model number
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots of the Frigate UI's System metrics pages and any other screenshots pertinent to your issue.
description: Drag and drop for images is possible in this field.
- type: textarea
id: other
attributes:

View File

@ -1,9 +1,21 @@
title: "[Question]: "
labels: ["question"]
body:
- type: markdown
attributes:
value: |
Use this form for questions you have about Frigate.
Before submitting your question, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
**If you are looking for support, start a new discussion and use a support category.**
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: textarea
id: description
attributes:
label: "What is your question:"
label: "What is your question?"
validations:
required: true

View File

@ -1,25 +1,65 @@
title: "[Bug]: "
labels: ["bug", "triage"]
body:
- type: markdown
attributes:
value: |
Use this form to submit a reproducible bug in Frigate or Frigate's UI.
Before submitting your bug report, please [search the discussions][discussions], look at recent open and closed [pull requests][prs], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your bug has already been fixed by the developers or reported by the community.
**If you are unsure if your issue is actually a bug or not, please submit a support request first.**
[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
[prs]: https://www.github.com/blakeblackshear/frigate/pulls
[docs]: https://docs.frigate.video
[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
- type: checkboxes
attributes:
label: Checklist
description: Please verify that you've followed these steps
options:
- label: I have updated to the latest available Frigate version.
required: true
- label: I have cleared the cache of my browser.
required: true
- label: I have tried a different browser to see if it is related to my browser.
required: true
- label: I have tried reproducing the issue in [incognito mode](https://www.computerworld.com/article/1719851/how-to-go-incognito-in-chrome-firefox-safari-and-edge.html) to rule out problems with any third party extensions or plugins I have installed.
- type: textarea
id: description
attributes:
label: Describe the problem you are having
description: Provide a clear and concise description of what the bug is.
validations:
required: true
- type: textarea
id: steps
attributes:
label: Steps to reproduce
description: |
Please tell us exactly how to reproduce your issue.
Provide clear and concise step by step instructions and add code snippets if needed.
value: |
1.
2.
3.
...
validations:
required: true
- type: input
id: version
attributes:
label: Version
description: Visible on the System page in the Web UI
description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
validations:
required: true
- type: input
attributes:
label: In which browser(s) are you experiencing the issue with?
placeholder: Google Chrome 88.0.4324.150
description: >
Provide the full name and don't forget to add the version!
- type: textarea
id: config
attributes:
@ -29,10 +69,18 @@ body:
validations:
required: true
- type: textarea
id: logs
id: frigatelogs
attributes:
label: Relevant log output
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
label: Relevant Frigate log output
description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
- type: textarea
id: go2rtclogs
attributes:
label: Relevant go2rtc log output
description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
render: shell
validations:
required: true
@ -77,6 +125,11 @@ body:
description: Dahua, hikvision, amcrest, reolink, etc and model number
validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots of the Frigate UI's System metrics pages and any other screenshots pertinent to your issue.
description: Drag and drop for images is possible in this field.
- type: textarea
id: other
attributes: