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50e9c67609
* Update general support template * Update camera support * Update config-support.yml * Update detector support * Update general-support.yml * Update hardware-acceleration-support.yml * Create pull_request_template.md
144 lines
4.4 KiB
YAML
144 lines
4.4 KiB
YAML
title: "[Support]: "
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labels: ["support", "triage"]
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body:
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- type: markdown
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attributes:
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value: |
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Use this form for support for issues that don't fall into any specific category.
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Before submitting your support request, please [search the discussions][discussions], read the [official Frigate documentation][docs], and read the [Frigate FAQ][faq] pinned at the Discussion page to see if your question has already been answered by the community.
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[discussions]: https://www.github.com/blakeblackshear/frigate/discussions
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[docs]: https://docs.frigate.video
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[faq]: https://github.com/blakeblackshear/frigate/discussions/12724
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- type: textarea
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id: description
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attributes:
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label: Describe the problem you are having
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validations:
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required: true
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- type: input
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id: version
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attributes:
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label: Version
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description: Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
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validations:
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required: true
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- type: input
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attributes:
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label: What browser(s) are you using?
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placeholder: Google Chrome 88.0.4324.150
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description: >
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Provide the full name and don't forget to add the version!
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- type: textarea
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id: config
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attributes:
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label: Frigate config file
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description: This will be automatically formatted into code, so no need for backticks.
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render: yaml
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validations:
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required: true
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- type: textarea
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id: frigatelogs
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attributes:
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label: Relevant Frigate log output
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description: Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
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render: shell
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validations:
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required: true
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- type: textarea
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id: go2rtclogs
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attributes:
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label: Relevant go2rtc log output
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description: Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. Logs can be viewed via the Frigate UI, Docker, or the go2rtc dashboard. This will be automatically formatted into code, so no need for backticks.
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render: shell
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validations:
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required: true
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- type: textarea
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id: ffprobe
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attributes:
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label: FFprobe output from your camera
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description: Run `ffprobe <camera_url>` from within the Frigate container if possible, and provide output below
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render: shell
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validations:
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required: true
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- type: textarea
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id: stats
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attributes:
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label: Frigate stats
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description: Output from frigate's /api/stats endpoint
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render: json
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- type: dropdown
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id: install-method
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attributes:
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label: Install method
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options:
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- HassOS Addon
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- Docker Compose
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- Docker CLI
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- Proxmox via Docker
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- Proxmox via TTeck Script
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- Windows WSL2
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validations:
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required: true
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- type: textarea
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id: docker
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attributes:
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label: docker-compose file or Docker CLI command
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description: This will be automatically formatted into code, so no need for backticks.
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render: yaml
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validations:
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required: true
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- type: dropdown
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id: object-detector
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attributes:
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label: Object Detector
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options:
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- Coral
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- OpenVino
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- TensorRT
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- RKNN
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- Other
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- CPU (no coral)
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validations:
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required: true
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- type: dropdown
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id: object-detector
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attributes:
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label: Object Detector
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options:
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- Coral
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- OpenVino
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- TensorRT
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- RKNN
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- Other
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- CPU (no coral)
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validations:
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required: true
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- type: dropdown
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id: network
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attributes:
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label: Network connection
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options:
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- Wired
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- Wireless
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- Mixed
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validations:
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required: true
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- type: input
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id: camera
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attributes:
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label: Camera make and model
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description: Dahua, hikvision, amcrest, reolink, etc and model number
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validations:
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required: true
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- type: textarea
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id: screenshots
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attributes:
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label: Screenshots of the Frigate UI's System metrics pages
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description: Drag and drop for images is possible in this field
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- type: textarea
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id: other
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attributes:
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label: Any other information that may be helpful
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