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6808ba1b3b
* Create camera_support_request.yml * Update camera_support_request.yml * Create config_support_request.yml * Update and rename support_request.yml to general_support_request.yml
108 lines
2.5 KiB
YAML
108 lines
2.5 KiB
YAML
name: General Support Request
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description: General support request for Frigate
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title: "[Support]: "
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labels: ["support", "triage"]
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assignees: []
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body:
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- type: textarea
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id: description
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attributes:
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label: Describe the problem you are having
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validations:
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required: true
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- type: input
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id: version
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attributes:
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label: Version
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description: Visible on the Debug page in the Web UI
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validations:
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required: true
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- type: textarea
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id: config
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attributes:
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label: Frigate config file
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description: This will be automatically formatted into code, so no need for backticks.
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render: yaml
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validations:
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required: true
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- type: textarea
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id: logs
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attributes:
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label: Relevant log output
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description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
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render: shell
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validations:
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required: true
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- type: textarea
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id: ffprobe
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attributes:
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label: FFprobe output from your camera
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description: Run `ffprobe <camera_url>` and provide output below
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render: shell
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validations:
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required: true
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- type: textarea
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id: stats
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attributes:
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label: Frigate stats
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description: Output from frigate's /api/stats endpoint
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render: json
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- type: dropdown
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id: os
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attributes:
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label: Operating system
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options:
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- HassOS
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- Debian
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- Other Linux
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- Proxmox
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- UNRAID
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- Windows
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- Other
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validations:
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required: true
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- type: dropdown
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id: install-method
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attributes:
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label: Install method
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options:
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- HassOS Addon
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- Docker Compose
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- Docker CLI
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validations:
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required: true
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- type: dropdown
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id: coral
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attributes:
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label: Coral version
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options:
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- USB
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- PCIe
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- M.2
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- Dev Board
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- Other
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- CPU (no coral)
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validations:
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required: true
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- type: dropdown
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id: network
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attributes:
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label: Network connection
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options:
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- Wired
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- Wireless
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- Mixed
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validations:
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required: true
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- type: input
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id: camera
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attributes:
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label: Camera make and model
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description: Dahua, hikvision, amcrest, reolink, etc and model number
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validations:
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required: true
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- type: textarea
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id: other
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attributes:
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label: Any other information that may be helpful
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