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unleash.unleash/website/docs/topics/feature-flags/enable-traceability.md
Michael Ferranti 4f5f1f347c
docs: Create feature-flag-best-practices.md (#4804)
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Co-authored-by: Ivar Conradi Østhus <ivar@getunleash.io>
2023-09-22 14:09:41 +02:00

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11. Enable traceability. Make it easy to understand flag evaluation.

Developer experience is a critical factor to consider when implementing a feature flag solution. A positive developer experience enhances the efficiency of the development process and contributes to the overall success and effectiveness of feature flagging. One crucial aspect of developer experience is ensuring the testability of the SDK and providing tools for developers to understand how and why feature flags are evaluated. This is important because:

  1. Ease of Testing and Debugging:

    • Faster Development Cycles: A feature flagging solution with a testable SDK allows developers to quickly test and iterate on new features. They can easily turn flags on or off, simulate different conditions, and observe the results without needing extensive code changes or redeployments.

    • Rapid Issue Resolution: When issues or unexpected behavior arise, a testable SDK enables developers to pinpoint the problem more efficiently. They can examine the flag configurations, log feature flag decisions, and troubleshoot issues more precisely.

  2. Visibility into Flag Behaviour:

    • Understanding User Experience: Developers need tools to see and understand how feature flags affect the user experience. This visibility helps them gauge the impact of flag changes and make informed decisions about when to roll out features to different user segments. Debugging a feature flag with multiple inputs simultaneously makes it easy for developers to compare the results and quickly figure out how a feature flag evaluates in different scenarios with multiple input values.

    • Enhanced Collaboration: Feature flagging often involves cross-functional teams, including developers, product managers, and QA testers. Providing tools with a clear view of flag behavior fosters effective collaboration and communication among team members.

  3. Transparency and Confidence:

    • Confidence in Flag Decisions: A transparent feature flagging solution empowers developers to make data-driven decisions. They can see why a particular flag evaluates to a certain value, which is crucial for making informed choices about feature rollouts and experimentation.

    • Reduced Risk: When developers clearly understand of why flags evaluate the way they do, they are less likely to make unintentional mistakes that could lead to unexpected issues in production.

  4. Effective Monitoring and Metrics:

    • Tracking Performance: A testable SDK should provide developers with the ability to monitor the performance of feature flags in real time. This includes tracking metrics related to flag evaluations, user engagement, and the impact of flag changes.

    • Data-Driven Decisions: Developers can use this data to evaluate the success of new features, conduct A/B tests, and make informed decisions about optimizations.

    • Usage metrics: A feature flag system should provide insight on an aggregated level about the usage of feature flags. This is helpful for developers so that they can easily assess that everything works as expected.

  5. Documentation and Training:

    • Onboarding and Training: The entire feature flag solution, including API, UI, and the SDKs, requires clear and comprehensive documentation, along with easy-to-understand examples, in order to simplify the onboarding process for new developers. It also supports the ongoing training of new team members, ensuring that everyone can effectively use the feature flagging solution.