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unleash.unleash/website/docs/how-to/how-to-troubleshoot-flag-exposure.md
Gastón Fournier ea00ea9d56
docs: troubleshooting guides (#4592) 
## About the changes
Adds troubleshooting guides for some common problems under the how-to
area (following the [diataxis framework](https://diataxis.fr/)).

This is part of Unleash 2023 offsite challenge

---------

Co-authored-by: Drew Gorton <drew.gorton@getunleash.io>
Co-authored-by: Diego Susa <diego@getunleash.io>
Co-authored-by: Michael Vittiglio <michael.vittiglio@getunleash.io>
Co-authored-by: Thomas Heartman <thomas@getunleash.ai>
2023-09-01 15:39:23 +02:00

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title
My feature flag is enabled but all/some of our users are not exposed to it

To confirm how users will have flags resolved, follow these steps:

  1. The Unleash Playground was developed with this particular use case in mind. An access token can be used along with context values (passed in via the UI) to see how a flag will be resolved.
  2. When using a gradual rollout strategy, be mindful of the stickiness value. When evaluating a flag, if the provided context does not include the field used in the stickiness configuration, the gradual rollout strategy will be evaluated to false.